Ynhhs Mychart (2024)

FAQs

How do I access Yale MyChart? ›

To sign up you need an activation code.

Your MyChart activation code will be the last item on the sheet, on the After Visit Summary you will receive, along with information on how to sign up. Once you receive an activation code, go to the MyChart Signup page to create your account.

Your activation code will be printed on your after-visit summary, can be printed for you or sent to the email address we have on file for you, upon your request. You will not need to use this code after you have completed the sign-up process.

For technical problems with your MyChart account, please email MyChartSupport@ynhh.org or call 475-246-8041, 8:30 a.m. to 4:30 p.m., Monday through Friday.

MyChart (mobile app) and MyChartPLUS (web site) are secure and personalized online tools that provide you with instant access to all of your medical information. You can even access and manage information for family members.

Test results in MyChart

In line with California law, some radiology, pathology and genetic test results won't be available in MyChart until five days after they're finalized. These time frames allow your care provider to review results before they're posted.

Multiple members of your care team may view MyChart messages in order to get an appropriate and efficient response; this may include nurses or advance practice clinicians other than your primary care provider (PCP).

On the MyChart login screen, click the Forgot Username? or Forgot Password? link for help. If you forgot both your username and password, start with the username first. You will be prompted to answer some security questions to verify your identity so you can recover your username or password.

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

An activation code (also known as an activation key) is used to activate the software after installation. Activation ensures that the software is genuine and legally licensed. Unlike a product key, which is entered during installation, the activation code is applied after installation.

If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account.

How do I view my messages on MyChart? ›

Read messages and conversations with your doctor or other clinic staff by going to your Inbox at Messages in the top menu. You may also go to Your Menu > Communication > Messages.

What web browsers work best with MyChart? To ensure the best experience, you will need to enable pop-ups and use a recommended web browser or mobile device: Google Chrome or Mozilla Firefox web browser, if using a computer. MyChart app for iOS or Android.

MyChart by Epic

Founded in a basem*nt in 1979 with 1 ½ employees, Epic develops software to help people get well, help people stay well, and help future generations be healthier. There are over 305 million patient charts in Epic, representing patients from all 50 states and over a dozen countries.

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

on family members who need extra help, all from your account. How Do I Access MyChart? On your computer, go to https://mychart.crh.org/ • On your mobile device, download the MyChart app. If you want to sign up for MyChart on your cell phone or another mobile device, download the mobile app on your phone first.